Deliveries and Returns


DELIVERIES

Orders are generally processed within one working day of being received.  
Our standard delivery service usually takes between 3 to 7 working days to arrive. However, if you select express delivery you can usually expect your parcel within 1 to 3 working days.
Please note that it is possible that items may be delivered sooner than estimated.

SHIPPING RATES

We offer free shipping on orders over £10. That means every single metal sign on here will be sent for FREE!

Those of you on the UK's surround Islands or right up there in Scotland aren't included in the Mainland UK service as the charges to reach those parts of the United Kingdom are unfortunately expensive.

All European rates have an additional percentage implemented by our carrier and VAT. We'd love to ship for free to every country but our small family-run business wouldn't survive without charging for postage to certain places.

Location Service Rate
UK Mainland On Orders Under £10

Standard

Express 

£3.95

£6.95

UK Mainland on Orders Over £10 Standard FREE
Outside of these areas? Standard Contact Sales for a quote.

RETURNS

Every item we sell is carefully inspected before it is shipped.

If your item is defective or damaged upon receipt please notify our sales department immediately after your package is received. All claims MUST be made within 3 working days of receipt of your order.

Please call our office to be allocated a Returns Number.

DISCOUNT CODES

If you have received a Discount Code, it can only be used once (it is tied to the email address on the account) and cannot be used in conjunction with another code.